Preferences Only necessary Accept all
{"xsrfToken":"c351d908543656234c5372e3cba59a5b682a7e13_lout","branding":{"id":"1","key":"oh","name":"情報メディア教育研究センター サポートデスク","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/fd942326-fa24-4c54-a458-0bf4767ac7ea/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZjdmMjI1YS0zYjJmLTQxZmQtYTRhMS1jYTljYjg5YWFjNGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZkOTQyMzI2LWZhMjQtNGM1NC1hNDU4LTBiZjQ3NjdhYzdlYSI6WyJyZWFkIl19LCJleHAiOjE3NjkxODIwODcsIm5iZiI6MTc2OTE4MTQ4N30.ohizRkByZNY11Jq2eVKs4lX06JoHwRUljkklw3wHYIo&client=df7f225a-3b2f-41fd-a4a1-ca9cb89aac4c&mode=fit","logoId":"fd942326-fa24-4c54-a458-0bf4767ac7ea","isLogoAvailable":true,"helpCenterTitle":"情報メディア教育研究センター サポートデスク","sharedPortalName":"法政大学 情報メディア教育研究センター","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ja-JP":{"helpCenterTitle":"情報メディア教育研究センター サポートデスク","sharedPortalName":"法政大学 情報メディア教育研究センター","localeDisplayName":"日本語 (日本)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"ja-JP","userLanguageTag":"ja-JP","portalThemeColor":"#012169","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"oh","projectId":10705,"serviceDeskId":1,"name":"情報メディア教育研究センター サポートデスク","description":"<p>ここでは、情報メディア教育研究センターが開発・運用するサービスに関する問い合わせが行えます。</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"15","name":"インシデントレポート","descriptionHtml":"","callToAction":"インシデントレポート","introHtml":"<p>ラボラトリおよび教育支援ツール利用上の問題や不具合の報告</p>","icon":10882,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10882","groups":[16,5],"key":""},{"id":"45","name":"プロジェクト代表者申請","descriptionHtml":"<p>プロジェクト代表者になれるのは、法政大学の教員に限られます。プロジェクトメンバーについては、<a href=\"https://media-hosei.atlassian.net/servicedesk/customer/portal/3\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ラボラトリシステム サポートデスク</a>より申請できます。プロジェクト代表者でログインし、申請いただくようお願いいたします。</p>","callToAction":"プロジェクト代表者申請","introHtml":"<p>ラボラトリを用いたプロジェクトにおける代表者のアカウント申請</p>","icon":11055,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11055","groups":[16],"key":""},{"id":"39","name":"問い合わせ","descriptionHtml":"","callToAction":"問い合わせ","introHtml":"<p>ラボラトリおよび研究報告、教育支援ツールの利用に関するお問い合わせ</p>","icon":10840,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10840","groups":[16,5,18],"key":""},{"id":"38","name":"OATube 利用申請","descriptionHtml":"<p>申請できるのは法政大学の教員のみです。@hosei.ac.jp のメールアドレスで申請してください。教員が申請し授業で利用するよう設定すると、受講生はその授業において申請なく利用できます。</p>","callToAction":"OATube 利用申請","introHtml":"<p>映像配信ツール \"OATube\" （LTI連携版）の利用申請</p>","icon":10832,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"2","name":"アカウントの問題を解決","descriptionHtml":"","callToAction":"アカウントの問題を解決","introHtml":"<p>特定のウェブサイトやシステムにアクセスできませんか? 私たちがお手伝いします。</p>","icon":10846,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10846","groups":[],"key":""},{"id":"4","name":"オフィスのVPNをセットアップ","descriptionHtml":"","callToAction":"オフィスのVPNをセットアップ","introHtml":"<p>外部からアクセスして作業したいですか? 当社までお知らせください。</p>","icon":10880,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10880","groups":[],"key":""},{"id":"3","name":"ゲスト用のWi-Fiアカウントを用意する","descriptionHtml":"","callToAction":"ゲスト用のWi-Fiアカウントを用意する","introHtml":"<p>ゲスト用に一時的なWi-Fiアクセスを依頼するリクエストを出しましょう。</p>","icon":10848,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10848","groups":[],"key":""},{"id":"8","name":"デスクトップまたはノートパソコンのサポート","descriptionHtml":"","callToAction":"デスクトップまたはノートパソコンのサポート","introHtml":"<p>コンピューターの問題があれば、こちらから当社にお知らせください。</p>","icon":10844,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10844","groups":[],"key":""},{"id":"12","name":"デスクフォンをリクエスト","descriptionHtml":"","callToAction":"デスクフォンをリクエスト","introHtml":"<p>デスクフォンをリクエストしたい場合には、こちらで行ってください。</p>","icon":10840,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10840","groups":[],"key":""},{"id":"37","name":"レクキャス 利用申請","descriptionHtml":"<p>申請できるのは法政大学の教員のみです。@hosei.ac.jp のメールアドレスで申請してください。教員が申請し授業で利用するよう設定すると、受講生はその授業において申請なく利用できます。</p>","callToAction":"レクキャス 利用申請","introHtml":"<p>音声配信ツール \"レクキャス\" の利用申請</p>","icon":10832,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"7","name":"新しい従業員を研修","descriptionHtml":"","callToAction":"新しい従業員を研修","introHtml":"<p>新入社員のアクセス権限をリクエスト</p>","icon":10873,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10873","groups":[],"key":""},{"id":"14","name":"新たなモバイル機器","descriptionHtml":"","callToAction":"新たなモバイル機器","introHtml":"<p>携帯電話または交換への時間が必要ですか? お知らせください。</p>","icon":10845,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10845","groups":[],"key":""},{"id":"11","name":"新規ハードウェアのリクエスト","descriptionHtml":"","callToAction":"新規ハードウェアのリクエスト","introHtml":"<p>例えば、新しいマウスやモニター。</p>","icon":10849,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10849","groups":[],"key":""},{"id":"5","name":"管理上のアクセス権限をリクエスト","descriptionHtml":"","callToAction":"管理上のアクセス権限をリクエスト","introHtml":"<p>例えば、JIRAを管理する必要がある場合。</p>","icon":10878,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10878","groups":[],"key":""},{"id":"9","name":"電話回線のリダイレクトをセットアップ","descriptionHtml":"","callToAction":"電話回線のリダイレクトをセットアップ","introHtml":"<p>日付や時間を指定して、当社の電話システムのリダイレクトをリクエストしましょう。</p>","icon":10851,"iconUrl":"https://media-hosei.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10851","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"教育支援ツール"},{"id":16,"name":"ラボラトリ"},{"id":18,"name":"研究報告"}],"orderMapping":{"16":[45,39,15],"18":[39],"6":[15],"12":[15],"5":[39,15],"4":[15,9,16],"1":[15,8,4,12],"2":[8,11,14],"3":[2,3,4,5,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"92f4b599-607f-3b39-a4ad-5db6f4cb1d70","appLinkName":"System Confluence","appLinkUrl":"https://media-hosei.atlassian.net/wiki","spaceKey":"MH","spaceName":"Media Home","spaceUrl":"https://media-hosei.atlassian.net/wiki/spaces/MH","isServer":false},"labels":[],"projectKey":"MH","serviceDeskId":1,"kbLinkDomainURLs":["https://media-hosei.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"日本語 (日本)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZjdmMjI1YS0zYjJmLTQxZmQtYTRhMS1jYTljYjg5YWFjNGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDcwNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjkxODI2ODcsIm5iZiI6MTc2OTE4MTQ4NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.vDvTjhcuCWfP0dwuBRmrZ7lyDwsIIlxxeSZa8G-dKAM","targetCollection":"upload-project-10705","endpointUrl":"https://api.media.atlassian.com","clientId":"df7f225a-3b2f-41fd-a4a1-ca9cb89aac4c","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"法政大学 情報メディア教育研究センター","description":"<p>ヘルプセンターへようこそ－可能なオプションからリクエストを作成するお手伝いをします。</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://media-hosei.atlassian.net/wiki","kbLinkDomainURLs":["https://media-hosei.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=media-hosei","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c351d908543656234c5372e3cba59a5b682a7e13_lout","baseUrl":"https://media-hosei.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://media-hosei.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"df7f225a-3b2f-41fd-a4a1-ca9cb89aac4c","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"fef2a152a6d84580960919769adad818","siteDefaultLanguageTag":"ja-JP","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://media-hosei.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}
